Help Center

Sometimes you need a little help, and we’re here for that!

Our chatbot, Saffie, is always ready to help you in the Merchant and Banking apps. Want to speak with a human? Just ask Saffie to connect you to our team via Live Chat! Our customer support team is available Monday through Friday from 9am-5pm ET and our technical support team is available 24/7.

small business questions

Troubleshooting on your own? Search our FAQs for the answer!

small business customer support

Our team is ready to help you with any questions, issues, or account changes.

help center chart

Our expert team can help you find the perfect solution for your business.

General Support Issues
Call Customer Support at 1-877-472-3727

Debit Card Activation or PIN Change – Voice Response System
 
Lost or Stolen Debit Cards
 
Credit Card Maintenance – Voice Response System
 
Lost or Stolen Credit Cards
 
Business Credit Card Disputes
Call Toll free number 1-800-600-5249
 
Business Debit Card Disputes
Call Toll free number 1-833-995-2888


PCI related inquiries

  • Call Toll free 844-260-7718
  • Email at support@pcihelpcenter.com